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Maintenance 

Inn-Town Homes & Apartments thanks you for choosing us as your rental company.
We strive to provide the best service to our residents.
We employ a full-service maintenance staff providing general maintenance,
heating & cooling, carpentry, plumbing, and lawn maintenance. We also have contractors
that repair appliances, electrical issues, and extermination when needed.
 

 

Click here to submit a Maintenance Request

You may also reach our maintenance line at 614-294-9628.

If this is an after-hours emergency, please call 614-595-6530.
 

 

Helpful maintenance tips:

  Remember that we do not replace light bulbs, unless they are burnt out when you move in. [This does not include appliance bulbs (i.e. refrigerator bulbs). We will replace these bulbs at no charge to you.] You have one week from the time you move in to request replacement bulbs for burnt out bulbs. Otherwise, you are required to purchase bulbs on your own. Keep in mind that you must replace burnt out bulbs with the same type of bulbs that were present upon your move in. Using the wrong type of bulb (too high wattage, etc.) can damage wiring & sockets, causing electrical fires or damage for which you will be held responsible.

 

  You may find it useful to purchase a plunger for your apartment. Most calls to maintenance regarding toilet clog problems require only a plunger to fix. You may fix these problems yourself, eliminating your wait for the maintenance staff to arrive. Additionally, excessive calls to maintenance for clogged toilets that only require plunging with a traditional plunger will be subject to maintenance fees.

 

  For those of you that are not accustomed to having a gas stove, please note the top of your range will always feel warm to the touch. The pilot lights under the range top must be lit at all times, thus making the range top always feel warm.

 

  Please note that in some apartments, one of the bedrooms has an extra light switch. This light switch is to the air conditioning unit in the apartment. This switch needs to be on at all times in order for your air conditioner to run. Of course, to turn your heat and A/C on and off, or to control your temperature in general, that is always done with the thermostat located in your apartment.

 

  Please remember that not everything can be disposed of in a garbage disposal. Avoid putting non-food items in your garbage disposal, and any types of hard food or garbage that can cause problems, for example, chicken bones, steak bones, celery, food peels (like apple, potato, carrot, etc), flour or rice. If you are experiencing problems with your garbage disposal, please try the reset button first before calling maintenance. This button is located underneath the sink. To get to it, open your cupboard doors and look underneath the garbage disposal unit for a black or red button. Press this button in and then try to run your disposal again. If this does not work, please call or email the maintenance department.